Celebrating Nursing Support Workers' Day with Louise Devlin, Senior Health Care Assistant

How long have you been in this field?  
I've worked at Aughnacloy Nursing Home for almost 4 years and have always been inspired and amazed by healthcare workers.

What inspired you to become a healthcare assistant?

My first experience in a hospital setting was when my dad was unwell, and the care he received each day was excellent. This inspired me to pursue a healthcare career.

I am a very caring and kind person who loves to make a difference in people's lives. I show up to work each shift with a positive mindset and commitment to help.

Have you worked in other healthcare settings before or only in nursing homes?

I have 3 years of experience in community care, and I loved this role, providing care to people within their homes. I was promoted to SHCA within two years. Joining Aughnacloy Nursing Home after I left the community setting was also very fulfilling. I am also a manual handling instructor, enabling me to bond more with my colleagues and develop a trusting relationship with everyone.

In my current role, I provide day-to-day care for each resident, ensuring they have the highest standard of care. As a SHCA, I have developed professional bonds with the residents and their families. This allows me to understand the residents' lives before they came to Aughnacloy House.

What does being a healthcare assistant mean to you?

My job is more enjoyable than any other job I have had. I care for those in need who cannot fully care for themselves. I have developed relationships and friendships within the home that I will never forget. Making a difference in someone's day or even putting a smile on someone's face means more than just turning up for work.

What advice do you have for anyone who wants to join your nursing home as a healthcare assistant?

I advise anyone considering becoming an HCA in a nursing home to have an open mind and be willing to make a difference in people's lives.

What are your top tips for being a successful healthcare assistant?

My top tip for being a successful healthcare assistant is to have good time management, be willing to work as a team, and constantly promote and work to ensure that person-centred care is provided. This way, you will get to know your residents better, which will make a massive difference in how you care for the person and help them feel more comfortable with you.

What are your career plans as a healthcare assistant?

I aim to continue providing person-centred care to all the residents within the home, develop healthy relationships with staff, and ensure teamwork is kept effective and efficient. At some point in my life, when the time is right for me, I plan to study nursing, but for now, I am happy with my role at Aughnacloy House.

If you have one wish to improve the role of healthcare assistants in nursing homes, what would it be, and why?

If I had one wish to improve the role of a healthcare assistant in a nursing home, it would have to be enhanced remuneration and terms and conditions to reflect the skills and knowledge of HCAs. This would improve staff retention and encourage others to consider working in the independent sector.