RCN factsheet: Friends and family test

Short briefing on the introduction of the Friends and Family test which will require all providers of NHS funded acute services for inpatients and patients discharged from A&E to ask patients whether they would recommend the service. 

The RCN will continue monitoring the application and use of the test as it is rolled out across the country, and with special focus on the IT and training promise made by the PM.

For further information, please email papa.ukintl.dept@rcn.org.uk